Privacy Policy

1. Information We Collect

When you contact us or complete a form on our website, we may collect:

• Your name

• Email address

• Phone number

• Whether you're requesting assistance, volunteering, or representing a business

• Any additional information you voluntarily share with us

Our website may also collect basic technical information, such as browser type, device information, and website activity, through Wix and any enabled analytics or cookie tools.

2. How We Use Your Information

We use the information you provide to:

• Respond to questions and requests

• Connect with families who may benefit from our program

• Coordinate deliveries, donations, and volunteer opportunities

• Communicate with businesses and community partners

• Improve our website and community outreach efforts

We do not sell your personal information.

3. Respecting Families' Privacy

We understand that reaching out for assistance can be personal.

Information shared by families requesting support will be treated with care and used only as reasonably necessary to evaluate requests, communicate, and coordinate assistance.

We will not publicly share a family's name, personal story, photographs, or identifying details for promotional purposes without appropriate permission.

4. Sharing Information

We may share limited information with trusted volunteers, service providers, or community partners when reasonably necessary to coordinate assistance or operate our program.

We may also disclose information when required by law or to protect the safety and rights of others.

We do not sell or rent personal contact information to advertisers.

5. Website Security

Our website is hosted through Wix, which provides website infrastructure and security features.

We take reasonable steps to protect the information submitted to us. However, no website or electronic communication system can guarantee complete security.

Please avoid submitting sensitive information, such as Social Security numbers, financial account details, or medical records, through our general contact forms.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to support essential website functions, understand website traffic, and improve the visitor experience.

You can manage certain cookies through your browser settings or any cookie preferences offered on our website.

7. How Long We Keep Information

We retain personal information only as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, coordinating assistance, maintaining appropriate records, and meeting applicable legal obligations.

8. Children's Privacy

Tim's Treasure Chest supports families and children, but our website is intended for adults, parents, guardians, and community partners.

We do not knowingly collect personal information directly from children under 13 through our website. If we learn that such information was submitted without appropriate parental consent, we will take reasonable steps to delete it.

9. Your Privacy Choices

You may contact us to request access to, correction of, or deletion of personal information you have provided, subject to applicable legal requirements and necessary recordkeeping.

You may also ask us to stop sending nonessential communications.

10. Changes to This Policy

We may update this Privacy Policy as our program and website evolve. Any updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us through our website.

Tim's Treasure Chest
Northern Colorado
Website: timstreasurechest.com

Our commitment is simple: Treat every family, volunteer, and community partner with dignity, kindness, and respect — including how we handle their personal information.